BACK OFFICE SOLUTION IN LOW COST ECONOMY

Exclusive to Pakistan, owing to the formidable presence of influential local partners.

Market Research and Feasibility Studies

  • Assessing the viability of setting up back-office operations in low-priced economy.
  • Analyzing labor market availability, infrastructure, regulatory environment, and cost factors.

Site Selection and Facilities Setup

  • Identifying cost-effective office locations with suitable infrastructure and amenities.
  • Assisting with lease negotiations, office layout, and setup.

Human Resources Management

  • Recruitment and staffing solutions, including sourcing and hiring local talent.
  • HR policies and procedures development, compliant with local labor laws.
  • Training and development programs tailored to workforce needs.

Payroll and Benefits Administration

  • Setting up payroll systems and processing payroll in compliance with local regulations.
  • Administering employee benefits such as health insurance, retirement plans, etc.

Finance and Accounting Services

  • Accounting system setup and management for financial transactions.
  • Accounts payable and receivable management.
  • Financial reporting and analysis.

IT Infrastructure and Support

  • Establishing cost-effective IT infrastructure including networks, servers, and software systems.
  • Providing ongoing IT support for troubleshooting and maintenance.

Data Security and Privacy Compliance

  • Implementing data security measures to protect sensitive information.
  • Ensuring compliance with data privacy regulations applicable in the jurisdiction.

Procurement and Supply Chain Management

  • Procuring goods and services locally at competitive prices.
  • Managing inventory and supply chain of consumables efficiently.

Customer Support and Service Desk Operations

  • Setting up customer support teams to handle inquiries, complaints, and requests.
  • Offering multilingual support if required.

Quality Assurance and Compliance Monitoring

  • Implementing quality control measures to ensure service delivery meets standards.
  • Monitoring compliance with internal policies and external regulations.

Vendor Management and Outsourcing

  • Managing relationships with third-party vendors and service providers.
  • Outsourcing non-core functions to specialized vendors to reduce costs.

Health and Safety Compliance

  • Ensuring compliance with health and safety regulations in the workplace.
  • Implementing safety protocols and procedures.

Business Continuity Planning

  • Developing contingency plans to address potential disruptions.
  • Ensuring continuity of operations and data backup measures.

Cultural Sensitivity and Diversity Training

  • Providing training on cultural differences and sensitivities.
  • Promoting diversity and inclusion initiatives.

Regulatory Reporting and Compliance

  • Preparing and filing regulatory reports required by local authorities.
  • Staying up-to-date with changes in regulations and compliance requirements.

Government and Community Relations

  • Building positive relationships with local authorities and communities.

Ready to take your business to the next level? Let's talk.