Exclusive to Pakistan, owing to the formidable presence of influential local partners.
BACK OFFICE SOLUTION IN LOW COST ECONOMY
Market Research and Feasibility Studies
- Assessing the viability of setting up back-office operations in low-priced economy.
- Analyzing labor market availability, infrastructure, regulatory environment, and cost factors.
Site Selection and Facilities Setup
- Identifying cost-effective office locations with suitable infrastructure and amenities.
- Assisting with lease negotiations, office layout, and setup.
Human Resources Management
- Recruitment and staffing solutions, including sourcing and hiring local talent.
- HR policies and procedures development, compliant with local labor laws.
- Training and development programs tailored to workforce needs.
Payroll and Benefits Administration
- Setting up payroll systems and processing payroll in compliance with local regulations.
- Administering employee benefits such as health insurance, retirement plans, etc.
Finance and Accounting Services
- Accounting system setup and management for financial transactions.
- Accounts payable and receivable management.
- Financial reporting and analysis.
IT Infrastructure and Support
- Establishing cost-effective IT infrastructure including networks, servers, and software systems.
- Providing ongoing IT support for troubleshooting and maintenance.
Data Security and Privacy Compliance
- Implementing data security measures to protect sensitive information.
- Ensuring compliance with data privacy regulations applicable in the jurisdiction.
Procurement and Supply Chain Management
- Procuring goods and services locally at competitive prices.
- Managing inventory and supply chain of consumables efficiently.
Customer Support and Service Desk Operations
- Setting up customer support teams to handle inquiries, complaints, and requests.
- Offering multilingual support if required.
Quality Assurance and Compliance Monitoring
- Implementing quality control measures to ensure service delivery meets standards.
- Monitoring compliance with internal policies and external regulations.
Vendor Management and Outsourcing
- Managing relationships with third-party vendors and service providers.
- Outsourcing non-core functions to specialized vendors to reduce costs.
Health and Safety Compliance
- Ensuring compliance with health and safety regulations in the workplace.
- Implementing safety protocols and procedures.
Business Continuity Planning
- Developing contingency plans to address potential disruptions.
- Ensuring continuity of operations and data backup measures.
Cultural Sensitivity and Diversity Training
- Providing training on cultural differences and sensitivities.
- Promoting diversity and inclusion initiatives.
Regulatory Reporting and Compliance
- Preparing and filing regulatory reports required by local authorities.
- Staying up-to-date with changes in regulations and compliance requirements.
Government and Community Relations
- Building positive relationships with local authorities and communities.